Hong Kong – FEHD takes serious follow-up actions against suspected misconduct of outsourced cleaning workers

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FEHD takes serious follow-up actions against suspected misconduct of outsourced cleaning workers

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     In response to media enquiries about a video being circulated on social media, in which outsourced cleansing workers were suspected of removing display bills posted by themselves in Nam Cheong Street, Sham Shui Po, a spokesman for the Food and Environmental Hygiene Department (FEHD) today (February 24) responded as follows:

     The FEHD is very concerned about, and is investigating, the incident. A preliminary investigation revealed that the four staff members involved were employed by an outsourced street cleaning service contractor. The FEHD has instructed the contractor to suspend the staff members concerned from carrying out their contractual duties until the investigation is completed.

     The spokesman reiterated that the department attaches great importance to the performance of contractors and the behaviour and conduct of their employees. The FEHD has immediately requested the contractor to submit a report on the incident. If the investigation confirms the incident, the FEHD will seriously hold the contractor liable in accordance with the contract, which may include the deduction of service fees, and record the incident as a considering factor for future service procurement. Moreover, the FEHD will refer the suspected falsification of records to the Police for follow-up.

     The spokesman said that the workers concerned are responsible for removing unauthorised display bills and posters in public places, and must take photos for record purposes. The FEHD has not set a minimum target for the number of bills and posters to be removed by the contractors.

     The FEHD will continue to closely monitor the contractor’s service performance to ensure compliance with the service contract requirements.