Key Highlights of the Partnership:
AI-Powered Self-Help Support: BlackBeltHelps advanced AI chatbot will provide Broward College students with 24/7 access to support, answering questions and resolving issues promptly. The AI bot will enhance student experience by delivering real-time assistance tailored to individual needs.
Comprehensive Student and Veteran Support Services: This partnership provides a support ecosystem, covering a wide range of student needsfrom admissions and financial aid to IT helpdesk and specialized support for veteran students. Broward College benefits from a cost-effective approach that optimizes resources, ensuring both traditional and military students receive the guidance they need to succeed academically and personally.
Streamlined, Cost-Effective Solution: Through this partnership, Broward College will benefit from a cost-effective approach to student support, optimizing resource allocation and allowing the institution to focus more on student success initiatives.
Commitment to Student Success: By joining forces with BlackBeltHelp, Broward College reaffirms its dedication to fostering an inclusive and supportive learning environment, where all students can access help whenever they need it, enabling them to focus on achieving their academic goals.
Broward College is thrilled to partner with BlackBeltHelp as our new Contact Center to enhance student, faculty, staff, and community support, said Torey Brignolo, Broward Colleges Senior Director, Contact Center Operations. The partnership enables Broward College to provide 24/7/365 live phone and chat assistance along with utilizing BlackBeltHelps AI technology to deliver faster, more personalized service. Were confident that this innovative approach will streamline support services and elevate the overall experience for our stakeholders. Together, we look forward to creating a more efficient and accessible support experience for our college community.
“We’re thrilled to partner with Broward College to provide their students with the tools and support they need to succeed. By combining cutting-edge AI technology with compassionate 24/7 human support, we’re creating a personalized experience that addresses the unique needs of each student. We’re excited to be a part of their journey,” shared Anthony Banford, President of BlackBeltHelp.
With this partnership, Broward College strengthens its commitment to innovation in student services, ensuring its students have the resources and support they need to thrive. With AI-powered solutions and dedicated human support, Broward College students can access the resources they need, when they need them.
For more information on BlackBeltHelps AI-powered solutions, please visit BlackBeltHelp.com.
For More Information, Please Contact:
info ( @ ) blackbelthelp dot com
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