Salt Lake City area tow company attributes its sales surge to its larger fleet and service area and growing number of 5-star customer reviews due to quick response time.
While there are plenty of towing companies in Northern Utah, many of them are limited in reach, serving only certain areas of the Wasatch Front. Roadside Rescue is working to offer speedy service to all Wasatch Front customers by expanding its fleet and service area. Its expansion over the past 10 months has resulted in a 75% sales increase from the same period in 2023. It has also prompted an uptick in 5-star online reviews from happy customers who received quick service, even in underserved areas.
“We’ve been investing very heavily in manpower and tow trucks so that we can get to people all along the Wasatch Front,” said James Fullmer, Roadside Rescue president. “In some of these areas, people are used to having to wait a long time to get roadside assistance, and we’re happy to be improving that. It’s gratifying to see this paying off as we see more and more positive reviews popping up online for our Utah towing and vehicle lockout services.”
Roadside Rescue has added four trucks to their fleet this year as well as five employees so that they can maintain a quick response time as they expand their service area. The company offers 24 hour towing and locksmith services along with a number of specialty services, including flatbed towing for 4-wheel drive vehicles, wrecker services for recovering stuck vehicles, boat towing, large vehicle towing (for trailers and diesel trucks), and exotic car towing.
“We don’t want to be that towing company that says, ‘We can come get you, but not on your time table,’ or, ‘We tow vehicles, just not your kind of vehicle.’ We want to be the one-stop-shop for all towing needs here in Northern Utah,” said Fullmer.
The Utah towing industry has had to work overtime to accommodate the population explosion, which has added tens of thousands of new residents to the greater Salt Lake City area in the past few years. To learn more about how Roadside Rescue is helping more Northern Utahns get speedy roadside assistance, visit www.RoadsideRescueInc.com or call 801-803-4900.
About Roadside Rescue
Roadside Rescue is a tow truck company that provides 24/7 reliable towing services and roadside assistance needs. As a 5-star towing company, Roadside Rescue is meticulously dedicated to customer satisfaction.