New Case Study Illustrates How Medical Practices Can Improve the Patient Experience While Significantly Cutting Administrative Costs
Yosi Health, an industry-leading, cloud-based, mobile, patient intake and registration platform, reports that it has enhanced the patient experience at All Woman Women’s Healthcare, a medical group-practice that specializes in Obstetrics & Gynecology.
Looking to improve patient experiences and streamline services, the Kentucky-based gynecological practice had been looking for a cost-effective, reliable, virtual waiting room solution that would seamlessly automate patient intake and registration without requiring hands-on administration. Yosi Health offered them a fully customizable intake solution that took into account the practice’s specialties, patient age, gender, visit type, as well as bi-directionally integration with the facility’s electronic medical records (EMR) in real-time.
As a result, Yosi’s patient-engagement service let the healthcare center realize a 70 percent decrease in average patient wait times and reduced staff time on administrative tasks.
The healthcare center, which provides services to over 4,000 patients, was looking for a solution that could manage patient administration – handling tasks such as patient intake and insurance discrepancies manually – while also taking care of registration prior to patient arrival. The practice enlisted healthcare solutions company Yosi Health to provide a virtual waiting room experience for its patients which also automates many of the administrative functions typically managed by staff.
“The big thing for me is how much our patients like our new system,” Dr. April M. Tillery of All Woman Women’s Healthcare said. “Since we’re a gynecology practice, most of our patients are seen regularly on an annual basis. We used to get complaints from patients about having to fill out the same forms with the same information every year. Not only are our patients happier now, but I can be so much more efficient in the office.”
“Yosi is all about modernizing the patient experience by creating a safe, virtual waiting room that also streamlines administrative and compliance paperwork for practitioners,” said Hari Prasad, CEO of Yosi Health. “We’re happy to offer our comprehensive solution to healthcare practices across the country and we are pleased that Dr. Tillery and her patients have reaped the benefits of using our platform.”
To learn more about Yosi Health’s customizable patient intake system, please visit: https://yosi.health/patient-intake/
For more information about Dr. April Tillery and All Woman Women’s Healthcare please visit:
https://www.drapriltillery.com/ or call (859) 341-5550.
About All Woman’s Women’s Healthcare
All Woman Women’s Healthcare is a medical group practice located in Edgewood, KY that specializes in Obstetrics & Gynecology. The practice is staffed by women medical professionals who listen to the patient’s needs throughout every phase of their life.
About Yosi Health
Yosi creates customizable, cloud-based solutions that modernize care center administration and improve the patient experience. Their premier product, Yosi Health, is a pre-arrival focused patient intake and registration system that is eliminating wait times, improving patient experience and increasing financial results for large health systems and busy care centers by engaging patients through the entire care journey.
For more information, visit Yosi Health at www.yosi.health.