The company has developed some customized features integrated into its popular solutions, so the custom needs of the healthcare organizations can be met. The company has announced a quick brief on each of the solutions the company has developed for the healthcare industry. Here is the recitation of the brief shared by the spokesperson of the company:
Omnichannel call center solution for healthcare organizations
The spokesperson of the company announced that the contact center solution of the company with unified communication channels and custom features is made available for hospitals, clinics, pharmacies, and other healthcare institutes. This solution can be used to provide the required support as well as to handle telemedicine related requests. Remote health consultation has been made easy with this omnichannel call center solution as per the shared details.
IP PBX software for the healthcare industry
As per the shared details, the company will provide an IP PBX solution, which is built to meet the internal communication and collaboration needs of healthcare organizations. The company also offers a multi tenant IP PBX solution that lets hospitals, clinics, pharmacies, etc. to create a centralized telecommunication system with rich communication and collaboration features.
IVRS
The spokesperson of the company announced that it is available as one of the features in an IP PBX system and an omnichannel call center solution. Along with that, the company also offers a completely tailored and independent IVR solution to empower the healthcare industry. It automates various operations and tasks that are repetitive. It removes the need of healthcare representatives, so patients or their families can take the required actions without interacting with any medical representative such as paying bills, booking appointments, etc.
Code Blue: emergency alert solution
As per the share details, this tool is built to send an emergency alert message to all medical staff members that need to take the action related to the emergency. From the OT team to security guards; any team members can be kept in the teams who get an alert. For different types of emergency situations, different codes can be configured. At the fingertips, multiple teams can be informed about the situation of emergency, so quick actions can be taken to get the situation under control.
About Elision Technologies Pvt. Ltd
It is an Indian IT company based in Ahmedabad, Gujarat, India. It has a presence in multiple cities across India. It also has offices in Mexico, the USA, and the UK. The company offers various cloud telephony and on-premises communication and collaboration solutions. The company has hundreds of happy customers across the globe. The company has launched healthcare tools. For more details, you may visit the official page here: https://www.elisiontec.com/technology-and-communication-solutions-for-healthcare-industry/
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