Wednesday March 25, 2020:
Weatherford, TX: As COVID-19 continues to grip everyone’s lives, Weatherford’s CARSTAR Roger Williams Collision Center has launched a new online collision repair check-in system to limit person-to-person contact.
The center has linked up with EasyRepair.com for the fast-track process at rwcheckin.com.
The easy three-step approach is designed to help limit person-to-person contact between customers and employees while automating the vehicle repair process.
Customers can upload and send damage information, pictures, receive estimates, contact tow services, fill out paperwork, book drop-off appointments and reserve their rental car.
The system is designed to offer the customer a safe “hands-free” way to drop off their vehicle for repair.
Once the vehicle is at the repair facility, vehicles are outfitted with protective interior covers on seats and steering wheel. Before the vehicle is picked up, it is detailed and disinfected.
“Our whole approach is to deliver high-quality services for our clients safely and efficiently,” commented the center’s Michael Williams.
“In these increasingly anxious times surrounding coronavirus, the new online check-in system will enable customers a ‘hands-free’ approach.”
CARSTAR Roger Williams Collision Center provides the highest quality in auto body repair. It offers 24/7 accident support and towing assistance to get drivers back on the road quickly.
Their collision center provides dent repair, dent removal, storm damage repair and other services, repairs all makes and models, and works with most insurance companies. It also offers a nationwide warranty.
To counteract the spread of coronavirus, the company has begun extensive cleaning and disinfection procedures. These include hourly cleaning and disinfection of all doors handles, countertops, bathrooms and customer waiting room chairs.
All clipboards are cleaned and disinfected between use, while hand sanitizer is provided at all customer touchpoints.
As well as hands-free drop-off and pick-up of a vehicle, the center installs steering wheel covers at drop and remove upon completion, installation of drivers’ seat plastic covers and disinfection of all drivers’ touchpoints.
For more information about their new check-in system, then check out rwcheckin.com.
Alternatively, the center, located at 1405 Fort Worth Highway, Weatherford, TX, can be contacted on (817) 613-1246. Or email: michaelw@rogerwilliams.com for assistance.