that there’s a distinction between a paper jam and a carriage jam, albeit one will cause the opposite. Auyeung1962’s answer worked for clearing a carriage jam message on my horsepower PhotoSmart c4385 that continued once the paper manner was clear, the print carriage was moving unreservedly, management was Affirmed, and a tough reset had been performed.
The carriage of a printer is that they get along that holds the ink cartridges and slides forward and backward to exchange ink onto printer paper. Paper jams will a number of the time result in hp printer carriage jam error, notably within the wake of the acquisition on thicker paper like an associate envelope. At the purpose, once the carriage slows down, you’ll hear a pounding clamor because the printer endeavors to maneuver the carriage. the problem is that the mechanical arm is treed, that keeps the carriage from moving.
In explicit, the hp printer carriage jam Auyeung1962 alludes to is associate inkjet wiper plate that sits below the cartridges on the proper aspect of the printer. The plate ought to slide effectively forward and backward, at right points to the print carriage, with solely a touch faltering once the wipers go below a scrubber bar that sits behind the carriage.
My c4385 was out of guarantee and had written right around 9000 pages once enough ink had the mass to clog the wiper plate rails. I cleaned mine with cotton balls, a hemostat, and shoddy booze. I don’t assume it took me such an extended time, but I went poorly, merely cleared wherever the moving elements slide. I used to be aware therefore as to not go anywhere wherever ink doesn’t normally sprinkle.
When you have the plate moving simply, make sure you evacuate any stray cotton cushion, notably from the elastic wipers. At that time shut down the printer and print a take a look at the page (On the c4385 press the Cancel and inexperienced catches).
Press the 2 switches beneath the plate along to expel the plate.
Slide the carriage get along from the left 1/2 the printer to the middle wherever you have got easy access to that. On the off probability that the carriage gathering won’t slide, total Steps four through half a dozen.
Push down the immense dark bar found foursquare over the rollers and at that time discharge it, therefore, it springs keep a copy. Presently endeavor to slip the carriage gathering to the privilege another time. within the event that despite everything it doesn’t slide, hint to Step five.
Find the extent dark phase found licitly below the rollers within the plate compartment. It should lie level, parallel with the bottom of the printer. within the event that it informs upward, drive it down.