In an effort to offer seamless service and attain customer satisfaction, manufacturer of world-renowned D-MAX pick-ups, Isuzu Motors India inaugurated a new dedicated service facility of ‘Mahavir ISUZU’ in Visakhapatnam. The new facility will be equipped with modern tools and 5 service bays to handle various vehicle servicing requirements. The facility is spread over an area of 22,000 sq.ft and is conveniently located in one of the key industrial hubs of Visakhapatnam on the Chennai – Kolkata highway.
With this dedicated service centre, Mahavir ISUZU adds to its network of touch-points already operational in Visakhapatnam, Rajahmundry, Vijayawada in Andhra Pradesh and in Hyderabad. ISUZU vehicles purchased from any of the authorised outlets in Andhra Pradesh are exempted from Motor Vehicle Tax till March 2021*.
The new facility was inaugurated today by the senior management team of ISUZU and Mahavir Group in the presence of company officials and select customers. The new facility will be manned by technicians professionally trained by ISUZU. Notably, one of the ISUZU Certified Technician from Visakhapatnam had represented team India in the Global ISUZU Grand-Prix Technical Competition held recently. This facility is designed with ISUZU Dealership Standards to offer convenience and best service support to all its customers.
Speaking on the occasion, Mr. Naohiro Yamaguchi, Managing Director, Isuzu Motors India, said, “ISUZU has been strengthening its sales and service operations constantly across the country. Andhra Pradesh, being the home for ISUZU vehicles, is one of the key growth markets for ISUZU in India. Our service operations are backed by various levels of training to provide customers the best service in the pursuit of customer satisfaction. Our association with Mahavir goes back to days when ISUZU started its operations in India in 2012. They have been constantly supporting us with their remarkable customer-centric sales and service approach through these years and we are happy to strengthen our association with this new dedicated service facility. I wish Mahavir Group the very best in their journey with us.”
Mr. Yashwant Jhabakh, Chairman – Mahavir Group, said, “We are committed to our customers and this facility is dedicated to our growing customer base in the region. Our core philosophy of ‘creating value through relationships’ is demonstrated with our association with ISUZU over the last 6 years. We are happy to grow with the brand in the state and we are confident of delivering value to our customers.”
The new service facility ‘Mahavir ISUZU’ in Visakhapatnam, will provide service of highest quality to all customers in and around the region. The entire range of ISUZU vehicles are manufactured at the SriCity plant in Andhra Pradesh with a high level of localisation. The plant at SriCity is slated to become one of the key manufacturing hubs of ISUZU globally.